Cookie Policy

Here, we’ll explain what cookies are, which cookies are used on (“our website”) and why and how you can manage your cookie settings.

Our website is looked after by Virgin Media. For more info on how Virgin Media uses your personal data, including the data collected from cookies, please read Virgin Media’s Privacy Policy.

References in this policy to “we”, “us” and “our” are references to Virgin Media.

Cookies are little files that websites put on your device to make visits quicker, easier, and more relevant. Some cookies are essential for the website to work and others remember things about you to give you a better, more enjoyable online experience. They also help companies to create content, advertise products and services, and personalise offers to you.

Below you’ll find loads more about what each type of cookie is and what it does. You’ll also notice that we talk about whether a cookie is 1st party and 3rd party, and if it’s a session or persistent cookie. 1st party cookies are created directly by the website, whilst 3rd party cookies are created by other websites, and are typically used for tracking and advertising across different websites. Session cookies are temporary and will be deleted when you close your browser. Persistent cookies are saved within your browser and are only deleted if you clear your browsing data yourself or if they hit their expiry date.

Your cookie settings on our website

You have a choice whether some of your cookie settings are turned on or off, all you need to do is click the link below to update your cookie preferences. Remember – essential cookies must stay on!

Turning some of these cookies off might affect your browsing experience, so to avoid that we suggest making sure that cookies are enabled in your browser settings. If you are aged 12 years or younger your consent to cookies should be provided by your parent or guardian.

Here’s a list of all the Virgin Media cookies and what they do:

More cookie info: